Privacy Policy

Al-Fateh Garments
Main Sahiwal Pakpattan Road, Sub Tehsil Noor Pur, District Pakpattan, Punjab, Pakistan
Effective Date: 01 August 2026

1. Our Commitment

Al-Fateh Garments respects your privacy and is committed to protecting your personal information when you use our website or place an order.

2. Information We Collect

We may collect your name, mobile number, email address, delivery address, billing details, order history, payment information (processed securely), IP address, browser/device information, and communications with our customer support.

3. How We Use Your Information

Your information is used to process orders, arrange delivery, provide customer support, verify transactions, improve our services, send order updates, respond to inquiries, and — where permitted — inform you about new products or promotions.

4. Cookies

Our website may use cookies and similar technologies to improve website performance, remember your preferences, analyse website traffic, and enhance your shopping experience. You may accept, reject, or customise cookies at any time using the cookie banner or the "Cookie Settings" link in our website footer — see our Cookie Policy for full details. You may also disable cookies through your browser settings, although some features may not function properly.

5. Information Sharing

We do not sell or rent your personal information. We may share necessary information only with trusted service providers such as courier companies, payment service providers, website hosting providers, or when required by applicable laws of Pakistan.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission is completely secure.

7. Marketing Communications

You may receive promotional messages only where permitted. You can unsubscribe from marketing communications at any time without affecting order-related notifications.

8. Your Rights

You may request access to, correction of, or updating of your personal information by contacting us. Subject to applicable Pakistani laws, you may also request deletion of information that is no longer required for legitimate business purposes.

9. Children's Privacy

Our website is intended for use by adults. Any purchases for children or infants should be made by a parent or legal guardian.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Policy Updates

We may revise this Privacy Policy from time to time. The latest version published on our website will apply from its effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact Al-Fateh Garments at privacy@alfatehgarments.com or +92 301 8696710, or write to us at Main Sahiwal Pakpattan Road, Sub Tehsil Noor Pur, District Pakpattan, Punjab, Pakistan.

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above.